Privacy Policy

What Information Do We Collect?

• Information you provide when you register with us, such as your name, age, debit/credit card information, telephone number, postal address, and email address.
• Information about your usage of our services, and anything you send us by email or letter.
• Information about transactions you carry out with us, orders you place, and the fulfillment of those orders.
• Data you submit in order to use our services, including data relating to your customers, clients, or others using our services.

You can browse the Dow Oak Events website without providing any personal details. However, without registering your details you will not be able to use certain services.

We may receive some information that you submit to a third-party website or application that you access through our service. Both Dow Oak Events and the owner or operator of that third-party site are data controllers for that information, so you should check that site's own privacy policy to see how they use it.

We will only use information we collect from you in accordance with this Privacy Policy.

Cookies

Our service uses cookies to help you get the most out of it. Cookies are small text files we store on your computer that let us monitor usage, improve usability, and personalize content for you.

If you would rather we did not install cookies on your computer, you can change your browser settings to reject them. Check your browser's "Help" section for how to do this. Note that rejecting cookies may prevent you from using some features of our service, including placing an order, since cookies are what keep you logged in to your account.

We may use an analytics service provider to analyze and report on usage of our service. These providers generate statistical information by means of cookies stored on your computer, and they store this information themselves as well.

Advertisers whose ads appear on our service may also place cookies on your computer, and we have no control over this. Please check the terms and privacy policy of any such third-party advertiser to see how they collect and use your data.

How Do We Use the Information You Provide?

We may use your information to:

• Deliver our service in the most effective way for you and your device.
• Provide you with information, products, or services you request, or that we believe may interest you, where you have consented to being contacted for that purpose.
• Carry out our obligations under any contract entered into between you and us.
• Provide customer service, handle inquiries and complaints, and notify you of changes to our service.
• Administer, support, improve, optimize, and develop our service.
• Produce anonymized reports that never refer to any individual user.
• Run internal marketing and demographic studies to improve what we offer, and for security purposes.

We may also use your information to send email notifications, newsletters, and other marketing communications you have requested or opted in to. You can opt out at any time by writing to us at info@dowoakevents.com, or by following the unsubscribe link in the email you receive.

Disclosure of Your Information

Other than as set out in this Privacy Policy, or as required or permitted by law, we will not share, sell, or distribute any information you provide to us without your consent.

Information posted on the public parts of our service may be visible to users worldwide, so please be thoughtful about what you share.

We may disclose your personal information: (i) to a third party where necessary to fulfill your order or provide a service you have subscribed to; (ii) where required by law or court order; and (iii) where necessary to enforce our rights under this Privacy Policy or our Terms and Conditions.

We may also disclose your personal information to Meta (Facebook) in order to deliver our services. You can review Meta's Custom Audiences terms of service at facebook.com/ads/manage/customaudiences/tos.php.

Third-Party Sites

Our service may contain links to websites or applications operated by third parties. We do not control those sites and accept no liability for them, and this Privacy Policy does not apply to them. Please check the terms and privacy policy of any third-party site to see how they collect and use your data, and whether they use cookies.

Ads on our service link out to the advertiser's own site, so any information collected once you click through is handled under that advertiser's own privacy policy, not ours.

How Do We Protect Your Information?

Like many websites, the data we collect may be transferred to a cloud service provider whose data servers are based outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer and to the storing and processing of your data on those servers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Appropriate security measures will be adopted to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, and damage. That said, data transmission over the internet is never fully secure, and we cannot guarantee the security of data you send us online.

We hold your information only for as long as is reasonable, or as long as the law requires or permits.

Text-message opt-in and consent data is never shared with any third party.

Accessing Your Information

You may request access to, or correction of, your personal data at any time by emailing info@dowoakevents.com. We reserve the right to ask for proof of identity, and may charge a fee of twenty US dollars ($20) to cover the cost of fulfilling a data access request.

Changes to Our Privacy Policy

We may update this Privacy Policy at any time. When we do, we will revise the date at the bottom of this page. We encourage you to check back periodically, since it is your responsibility to stay aware of any changes.

Your Acceptance of These Terms

By using this site, you accept this Privacy Policy. If you do not agree with it, please do not use our site. Continuing to use the site after we post changes to this policy means you accept those changes.